Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

Specific Skills

Address customers’ complaints or concerns; Recruit, train and supervise staff; Participate in marketing plans and implementation; Negotiate with clients for catering or use of facilities; Ensure health and safety regulations are followed; Develop, implement and analyze budgets; Provide customer service; Negotiate arrangements with suppliers for food and other supplies; Set staff work schedules and monitor staff performance; Determine type of services to be offered and implement operational procedures; Plan, organize, direct, control and evaluate daily operations