Major Responsibilities:

• Educate clients and fit for CPAP Therapy equipment
• Meet store sales targets, working with Territory Manager and Customer Service Team
• Work with Sleep Labs to ensure client therapy needs are met and government billing forms are completed and submitted in a timely manner
• Perform customer service activities including receiving and entering telephone orders, answering questions, tracing order status or product shipments and resolving problems
• Stocks shelves and sets up promotional materials
• Work with vendors to educate all staff on CPAP therapy products
• Accountable for providing complete and accurate account set-up and pricing data and ensures ongoing accuracy of customer information

Qualifications
Job Related Qualifications:

• Excellent communication, interpersonal and computer skills
• You will be results oriented, organized, and able to set priorities and follow through on tasks
• Manage relationships with current and new customers, as well as referral sources
• A commitment to safety is a must and the desire and ability to work in a fast-paced environment

Professional Experience:

• A work history focusing on customer satisfaction is a pre-requisite
• Previous sales experience is required
• Must have the ability to “up sell”
• Proficient in computer environment

Other Considerations:

• Bilingual English/French an asset
• Good communication and interpersonnel skills required
• Must be self-motivated and capable of working with minimum supervision
• A safety conscious team player who works well with others